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COVID-19

Nova International - COVID-19 Information
Re: COVID-19 Update

 

Date: April 24, 2020

 

Nova International Ltd and Kubota Canada Ltd recognized as Essential Service to support Agriculture, Construction and Snow Removal Industries

During these unprecedented times we want our clients to know we are here for you. We are working diligently to support our customers and doing everything we can to maintain “business as usual”. We are here to help keep essential services functioning such as food production and emergency construction services.

The health and safety and well-being of our Employees, Customers and Community is always our highest priority. To help ‘flatten the curve’ of COVID-19 and follow the rules of N.S. and N.B. Public Health Authorities, we are following social distancing protocols and have restricted the public from entering our dealerships. We have also implemented rigorous sanitation practices and processes.

Even though we have eliminated walk-in traffic to our dealerships you can deal directly with our staff via:

1. Phone
2. Text Message
3. Email
4. Facebook Messenger
5. Online Store

We are offering the following services to help maintain social distancing protocols:

1. Parts pick-up at dealership doors
2. Parts Direct Ship to your location
3. Mobile Service – no one can be at the machine during service except our mobile field technician

Kubota Canada is committed to helping their finance customers affected by COVID-19. If you have any questions or concerns regarding your lease payments or retail finance obligations, please contact us at 1-800-268-9836 or by email at KCL_g.finance@kubota.com


Stay Safe and Stay Strong.

From the Nova International Ltd Team

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